Thank you for choosing HubyInternational. We are committed to providing high-quality products and services. If you are not satisfied with your purchase, we are willing to offer a return and exchange service. Please read the following return and exchange policy carefully before making a purchase:

1. Return Policy:

• If you receive a product with quality issues or if it does not match your order, please contact our customer service team within 7 days of receiving the product.
• Ensure that the returned product is in its original condition, unused, and undamaged, and retain the original packaging.
• We will process your return request as soon as possible. After verification, a refund will be issued to your original payment account.

2. Exchange Policy:

• If you need to exchange for a different size or color, please contact our customer service team within 15 days of receiving the product.
• Ensure that the exchanged product is in its original condition, unused, and undamaged, and retain the original packaging.
• Exchanges will be processed as quickly as possible based on stock availability. If the item is out of stock, we will communicate alternative solutions with you.

3. Important Notes:

• Buyers are responsible for the return shipping costs unless the product has quality issues.
• Customized and personalized products are not eligible for return or exchange unless there is a manufacturing defect.

Please contact our customer service team before initiating any return or exchange to better assist you. Thank you for your trust and support in HubyInternational!